Scandinavian Working Papers in Economics

INDEK Working Paper Series,
Royal Institute of Technology, Department of Industrial Economics and Management

No 2016/14: Business Model as Relational Aggregator: Exploring Business Relationships

Andres Laya (), Milan Jocevski (), Antonio Ghezzi () and Jan Markendahl ()
Additional contact information
Andres Laya: Department of Communication Systems, KTH Royal Institute of Technology, Postal: Electrum 229, , SE-164 40 Kista, , Sweden
Milan Jocevski: Department of Industrial Economics and Management, KTH Royal Institute of Technology & Department of Management, Economics and Industrial Engineering, Politecnico di Milano, Postal: Lindstedtsvägen 30, , SE-100 44 Stockholm, , Sweden
Antonio Ghezzi: Department of Management, Economics and Industrial Engineering, Politecnico di Milano, Postal: Lambruschini 4/B, , 20156, , Milan, , Italy
Jan Markendahl: Department of Communication Systems, KTH Royal Institute of Technology, Postal: Electrum 229, , SE-164 40 Kista, , Sweden

Abstract: Bringing up services based on Information and Communication Technologies shows to be a complex process for everyone involved in it. Dynamic ecosystem of businesses participating in creation of the value proposition of the services requires a specific way of reasoning and simplified guidance to implementation. We discuss how industrial relationships evolve in terms of value dimensions, through a lens of a business model. This discussion has been done through four streams of literature starting from Activities, Resources and Actors Model and value literature, and continues through value networks and ecosystem literature, so as to round up in discussion on different views on business models. Out of this discussion a conceptual framework has been presented. On the other side, we present basis for the division of the analysis of services based on ICT into two different views and actually offer a table of separation of concerns (into these two views).

Keywords: Ecosystem; Business Model; ICT services; Value dimensions; Relationships

JEL-codes: L80; M15

17 pages, May 10, 2016

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