Papers in Innovation Studies,
Lund University, CIRCLE - Centre for Innovation Research

Abstract: A company’s digital transformation (DT) is a fundamental change process enabled by digital technologies. DT aims to bring radical improvements and innovations to create value for its stakeholders. This paper introduces a Multi-Level and Multi-Dimensional Integrated (MMI) model to help managers understand and navigate the complexity of a company’s DT. The framework contains three analytical levels (individual, organizational, and business ecosystem), four analytical dimensions (actor, determinant, process, and expected results), and two types of relations (same-level and cross-level). The framework emphasizes the interplays of the different dimensions within and across the various analytical levels that influence the process and performance of the company’s DT. The MMI model addresses research gaps in single-level DT analyses by providing a holistic framework for managers to align internal and external resources, foster collaboration, and mitigate challenges such as resistance to change and regulatory pressures. While advancing theoretical understanding, the MMI model offers guidance for managing a company’s DT, though further operationalization is required for practical application.

Keywords: digital transformation; innovation; multi-level analysis; multi-dimensional framework; integrated model

JEL-codes: L29; M15; O30; O32

Language: English

29 pages, November 25, 2024

Full text files

202418_liu.pdf  Full text

Download statistics

• Lund University, CIRCLE - Centre for Innovation Research
• Home page for this series

Questions (including download problems) about the papers in this series should be directed to Torben Schubert ()
Report other problems with accessing this service to Sune Karlsson ().

RePEc:hhs:lucirc:2024_018This page generated on 2024-11-25 11:06:16.