Scandinavian Working Papers in Economics

Working Papers,
Lund University, Department of Economics

No 2022:2: Well-Informed Choices? Effects of Information Interventions in Primary Care on Care Quality

Anders Anell (), Jens Dietrichson (), Lina Maria Ellegård () and Gustav Kjellsson ()
Additional contact information
Anders Anell: Department of Business Administration, Lund University, Postal: School of Economics and Management, Box 7080, S-220 07 Lund, Sweden
Jens Dietrichson: VIVE - The Danish Center for Social Science Research
Lina Maria Ellegård: Department of Economics, Lund University, Postal: School of Economics and Management, Box 7080, S-220 07 Lund, Sweden
Gustav Kjellsson: Department of Economics, University of Gothenburg

Abstract: Market frictions, such as imperfect information or hassle costs, may reduce benefits from market incentives in healthcare settings. We use data from two randomised policy interventions in a Swedish region, which improved the access to provider information and reduced the switching costs of one percent of the adult population and of a sample of new residents. We examine the effects of the interventions on a large number of clinical process quality measures, access to care, and adverse health events, measured at the individual level. We find no significant effect of the interventions on any of the quality measures.

Keywords: Market frictions; Field experiment; Care quality; Primary care; Sweden

JEL-codes: D89; I11

Language: English

60 pages, February 2, 2022

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